Sprinter Health
Sprinter Health is an early stage startup building a product to get people the care they need from home. I conceptualize, design, and test products across the Partner app, Patient app, and Internal management App. I collaborate closely with cross-functional teams, includ- ing engineering, product development, internal users, and design, to create user-friendly, scalable, and reusable interfaces, enhancing access to healthcare.
2022 – 2023
My Role
Problem Finding
User Research
Ideation
Illustration & icon
Wireframe & Prototype
Design system
Hi-Fidelity Development
“How might we belong in patients’ homes?”
“How might we integrate into our patients’ routines?”
“How might we connect with patients in a way
that makes them feel genuinely heard and cared for?”
Brand key mood board
“Be a part of my daily life, I’m not afraid to check my body”
“I’m not sick, I just keep my body healthy”
"I feel the quality of service is much better than I experienced at the hospital.”
Website redesign
Email design
Design principles
Warm, friendly,
and approachable
Be conversational, not corporate
Transparency
Knowing exactly what company I’m interacting with, what information I’m sharing and why.
Uniquely human-centered
Patients feel like they’re in control and are *actually* heard.
Patient facing email
Patient facing email (mobile)
VISIT CONFIRMATION EMAIL
To build trust, anticipation, and delight by...
DAY-BEFORE-REMINDER EMAIL
To get patients excited about their assigned Sprinter and help the visit go smoothly by...
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Partner facing email (desktop)
ONBOARDING EMAIL
Admin / Onboarding emails to welcome them, get set up, verify account, and start running
set it as responsive:
mobile - filled button
Create components in design system that allow teammates to easily switch between different partners based on mobile and website size without thinking any alignment issue
VISIT IS CANCELED
Inform partner of the cancellation and provide additional information.
PARTIALLY COMPLETED VISIT
Inform partner of the completed and incomplete services per patient
RESULT IS READY
Sent it one hour hour after we drop specimens at the lab.
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Before and After
Illustration of tubes
USEAGE IN OUR APP
Our aim is to deliver visually appealing and effortless updates without the need to constantly update the tube images by changing the brand.
